Future (Awards and Qualifications) Ltd aims to constantly monitor its levels of service provided and report on performance indicators on a regular basis. We will endeavour to be open about the levels of service we offer our customers.
Information about our services and the cost of those services will be freely available, as will access to the principle policies that underpin the work of FUTURE. Feedback is encouraged on the quality and content of all areas of service provided.
View our published customer service statement by following the link below:
