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Business and Administration Apprenticeships
Framework – FR02048

Around 4.5 million people help to keep businesses running in the public, private and not-for-profit sectors. This framework is designed to meet the skills needs of employers by attracting new talent into a career in Business & Administration and help to up skill the workforce to replace those who leave.

Intermediate

Intermediate apprentices will work in roles such as administrators, office juniors, receptionists, medical receptionists, junior legal secretaries or junior medical secretaries.

Administrator/Business Support Officer - Making and receiving telephone calls, helping with the organisation of meetings and events, dealing with travel requests, handling mail, record keeping and using electronic message systems and office equipment.
Office Junior - Taking notes, arranging travel and meetings, welcoming visitors, handling mail and using electronic message systems and office equipment.
Receptionist - Welcoming visitors, handling mail, making and receiving telephone calls, using electronic message systems and office equipment.

Level 2 (Pathway 1) – Intermediate Apprenticeship in Business Administration

Advanced

Advanced apprentices will work in roles such as administration executives/officers, administration team leaders, personal assistants or secretaries, office managers, administration team leaders, personal assistants or business development executives.

Administration Officer/Executive - Dealing with internal and external correspondence, organising meetings and events, producing documents, managing resources, managing office equipment, managing information.
Administration Team Leader/Office Supervisor - Dealing with internal and external correspondence, organising meetings and events, producing documents, managing resources, managing office equipment, managing information, managing administration systems, managing office facilities.
Receptionist - Welcoming visitors, handling mail, making and receiving telephone calls, using electronic message systems and office equipment.

Level 3 (Pathway 1) – Advanced Apprenticeship in Business Administration
What are Apprenticeships?
As employees, apprentices earn a wage and work alongside experienced staff to gain job-specific skills. Off the job, usually on a day-release basis, apprentices receive training to work towards nationally recognised qualifications. Anyone living in England, over 16 years-old and not in full-time education can apply.

Apprenticeships can take between one and four years to complete depending on the level of Apprenticeship, the apprentices’ ability and the industry sector. The minimum salary is £2.73 per hour; however, many apprentices earn significantly more.

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