Around 4.5 million people help to keep businesses running in the public, private and not-for-profit sectors. This framework is designed to meet the skills needs of employers by attracting new talent into a career in Business & Administration and help to up skill the workforce to replace those who leave.
Intermediate
Intermediate apprentices will work in roles such as administrators, office juniors, receptionists, medical receptionists, junior legal secretaries or junior medical secretaries.
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Administrator/Business Support Officer - Making and receiving telephone calls, helping with the organisation of meetings and events, dealing with travel requests, handling mail, record keeping and using electronic message systems and office equipment.
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Office Junior - Taking notes, arranging travel and meetings, welcoming visitors, handling mail and using electronic message systems and office equipment.
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Receptionist - Welcoming visitors, handling mail, making and receiving telephone calls, using electronic message systems and office equipment.
Level 2 (Pathway 1) – Intermediate Apprenticeship in Business Administration
Advanced apprentices will work in roles such as administration executives/officers, administration team leaders, personal assistants or secretaries, office managers, administration team leaders, personal assistants or business development executives.
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Administration Officer/Executive - Dealing with internal and external correspondence, organising meetings and events, producing documents, managing resources, managing office equipment, managing information.
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Administration Team Leader/Office Supervisor - Dealing with internal and external correspondence, organising meetings and events, producing documents, managing resources, managing office equipment, managing information, managing administration systems, managing office facilities.
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Receptionist - Welcoming visitors, handling mail, making and receiving telephone calls, using electronic message systems and office equipment.
Level 3 (Pathway 1) – Advanced Apprenticeship in Business Administration
