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Retailing and Wholesaling Apprenticeships
Framework – FR02967

Retail (England)

Apprenticeship Information


The Retail Apprenticeship frameworks at Levels 2 and 3 are designed to provide apprentices with the knowledge, skills and understanding they require to carry out their job role and to support their future progression within the sector. Intermediate Level apprentices will train as Sales Assistants, Customer Service Assistants and Stockroom Assistants as well as more specialist roles such as Beauty Consultants.

Level 2, Pathway 1: Retail

Intermediate Apprenticeship in Retail - Pathway 1: Retail*

*The nine outcomes for Employee Rights and Responsibilities are embedded in the mandatory units of the knowledge-based qualifications in this pathway. ERR is, therefore, delivered and assessed as part of these qualifications.

Level 3, Pathway 3: Retail Management

Advanced Apprenticeship in Retail - Pathway 3: Retail Management*

*The nine outcomes for Employee Rights and Responsibilities are embedded in the mandatory units of the knowledge-based qualifications in this pathway. ERR is, therefore, delivered and assessed as part of these qualifications.


Framework – FR02810

Trade Business Services (England)

Apprenticeship Information


The Trade Business Services Intermediate framework at Level 2 has been designed to provide apprentices with the knowledge, skills and understanding they require to carry out their job role and support future progression within the sector. Apprentices taking this framework will train as Trade Business Depot Personnel within in a business-to-business environment usually trading out of depots/warehouses. The role of Depot personnel within Trade Businesses can cover multiple functions which may include elements of: customer services; administration; business development and customer accounts management; sales including counter sales and conducting trade over the telephone and online; warehousing duties and; some design work, in order to build relationships with local trades people, supporting them to meet the needs of their customers.

Level 2, Pathway 1: Trade Business Services

Intermediate Apprenticeship in Trade Business Services - Pathway 1: Trade Business Services*

Employee Rights and Responsibilities is evidenced through the completion of the ERR unit contained with the knowledge component of the apprenticeship. Understanding employment responsibilities and rights' (D/602/4769)
What are Apprenticeships?
As employees, apprentices earn a wage and work alongside experienced staff to gain job-specific skills. Off the job, usually on a day-release basis, apprentices receive training to work towards nationally recognised qualifications. Anyone living in England, over 16 years-old and not in full-time education can apply.

Apprenticeships can take between one and four years to complete depending on the level of Apprenticeship, the apprentices’ ability and the industry sector. The minimum salary is £2.73 per hour; however, many apprentices earn significantly more.

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