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Level 1 Certificate in Customer Service
The purpose of this Level 1 Certificate in Customer Service is to provide the learner with the skills, knowledge and understanding in gaining the basic skills and knowledge needed for a career in customer service or any job which involves dealing with customers, encompassing a broad range of competencies from the customer service sector. This has been designed so that some evidence can be gained from the workplace and some from simulation.

QAN:
601/3872/5
Type:
QCF
Level:
1
Credit Value:
23
GLH:
Min 142 - Max 167
Product Code:
L1CCS
Offered in an apprenticeship framework
No
Price:
£60.00
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