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Level 4 NVQ Diploma in Customer Service
The purpose of this Level 4 NVQ Diploma in Customer Service is to provide the learner with the skills, knowledge and understanding in customer service functions, who have more general management or technical responsibilities, or who occupy a specialist internal consultancy role within their organisation and hold a position that will allow them to influence decision making and shape how customer service is delivered inside or outside their organisation.

QAN:
601/3876/2
Type:
QCF
Level:
4
Credit Value:
50
GLH:
Min 178 - Max 299
Product Code:
L4NVQDCS
Offered in an apprenticeship framework
Yes
Price:
£100.00
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