Reference Number: ST0070
Details of the apprenticeship standard and occupational profile:
Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector.
The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services.
Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.
The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.
The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude.
The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.
|Duration of Apprenticeship||Typically 18 months (this does not include EPA)|
|EPA Components||1. Knowledge Test – Multiple Choice Questions (MCQs)|
2. Portfolio based interview – Professional discussion
3. Project Presentation
Before going forward for End-point Assessment, the apprentice must:
The EPA period should only start once the employer is satisfied that the apprentice is consistently working at or above the level set out in the occupational standard, that is to say they have achieved occupational competence. In making this decision, the employer may take advice from the apprentice’s training provider(s), but the decision must ultimately be made solely by the employer.
Apprentices must not be put forward for their End-point Assessment before they are ready.
Further information can be found at the Institute for Apprenticeships & Technical Education (IfATE) webpage – https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0