Level 3
Qualification Overview
The purpose of this FAQ Level 3 Diploma in Customer Service is to provide the learner with the skills, knowledge and understanding in people who have the scope to bring about permanent improvements in service delivery that benefit customers and the organisation for which they work. Such individuals do not have to be in roles where they have direct line responsibility for people.
Qualification Facts
| QAN | 601/3873/7 |
|---|---|
| Type | RQF |
| Level | 3 |
| Credit Value | 55 |
| GL | 298 |
| TQT | 550 |
| Product Code | L3DCS |
| Offered in an apprenticeship framework | Yes |
| Price | £120.00 |
Qualification Information
Qualification Specification
