Level 3

Team Leader or Supervisor

Reference Number: ST0384

Details of the apprenticeship standard and occupational profile:

A Team leader or supervisor is a first line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.

Typical job titles are Supervisor, Team leader, Project officer, Shift supervisor, Foreperson, and Shift manager.

Facts

QANTBC
TypeEnd-point Assessment
Level3
Product CodeL3EPATLS
Duration of Apprenticeship12 months (not including EPA)
EPA Components1. Presentation (with questions)
2. Professional discussion (underpinned by a portfolio of evidence)

Before going forward for End-point Assessment, the apprentice must:

  • English and mathematics Level 2

    (For those with an education, health and care plan or a legacy statement the apprenticeships English and mathematics minimum requirement is Entry Level 3 and British Sign Language qualification are an alternative to English qualifications for whom this is their primary language).

  • Apprentices must complete and submit a portfolio of evidence

The EPA period should only start once the employer is satisfied that the apprentice is consistently working at or above the level set out in the occupational standard, that is to say they have achieved occupational competence. In making this decision, the employer may take advice from the apprentice’s training provider(s), but the decision must ultimately be made solely by the employer.

Apprentices must not be put forward for their End-point Assessment before they are ready.

Further information can be found at the Institute for Apprenticeships & Technical Education (IfATE) webpage –

Team leader or supervisor / Institute for Apprenticeships and Technical Education

Assessment Plan