FAQ Level 3 Certificate in Ambulance Patient Care: Urgent Care Services

Qualification Overview

The purpose of this FAQ Level 3 Certificate in Ambulance Patient Care: Urgent Care Services is to provide the Learner with the skills, knowledge and understanding to be able to provide ambulance patient care for urgent patients.

This qualification covers the scope of practice that is required in the role of ambulance non-urgent care. The ambulance non-urgent care national patient care support services scope of practice that is required in the role of ambulance patient care support attendants or assistants. Learners will be responsible for the transportation and care of patients with varying needs including; looking after the disabled, elderly, sick and vulnerable people to and from outpatient clinics, day care centres and routine hospital admissions and discharges.

In addition to the non-urgent role, the urgent care responsibilities include; attending to patients who have been referred by the emergency operations centre, 111 service, GP urgent referrals and other allied healthcare professions within the community. Patients will be transported to various departments such as medical and surgical assessment units.