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QUALIFICATIONS AND APPRENTICESHIP ASSESSMENTS

FutureQuals for Learners

From your first qualification to end-point assessment, we support learners and apprentices every step of the way.


Qualifications Information Apprenticeship Assessments Information

Award-Winning Qualifications with FutureQuals

Learn with FutureQuals

FutureQuals is an Awarding Organisation (AO) which supports and underpins qualifications to ensure they’re delivered to a high standard.

We work with dozens of training providers across the UK which have become our Approved Centres so they can deliver our qualifications.

Many of our qualifications are within the pre-hospital care sector, for instance for training paramedics, ambulance drivers and first responders. However, we also work in first aid, education, mental health and functional skills too.

Start Your Career

FutureQuals qualifications can help you progress in your career, and many of our learners have taken more than one career step with us.

For instance many people who qualify as Paramedics start off with one of our First Aid or First Responder qualifications. Take a look at our qualifications and find out where they might lead you! Our overview qualification specifications contain important information, including entry requirements, qualification structure and content, assessment methods, and progression routes.

Some of our qualifications support apprenticeships for which we also oversee the End-Point Assessment. So if, for example, you’re working towards an apprenticeship as an Ambulance Support Worker, you may well undertake FutureQuals qualifications along the way and be assessed by us at the end too.

Our qualifications offer clear evidence to employers of your practical ability and skills underpinned by relevant knowledge. A significant number of our qualifications involve a practical assessment, allowing you to apply the theory to real-life situations.

Get Future Qualified

We offer qualifications which are delivered through flexible delivery methods both part-time and full-time at Centres throughout the UK.

If you’d like to get a FutureQuals qualification and aren’t sure where to start, watch our intro video (right).

Then, find the qualification you’re looking for, click ‘enquire here’ and we’ll be pleased to provide you with a list of training providers in your area. You can then contact them and request further details, such as dates and costings.

Frequently Asked Questions

FutureQuals set the registration fee for each qualification. You can find this on our website in the in the ‘Facts’ tab for the relevant qualification. Your training provider will tell advise you on the cost of the qualification and the booking requirements.

In some cases you may be allowed a reduction in teaching time if you have already covered similar subjects. Your training provider will decide if this is possible and how much. This process is called “Recognition of Prior Learning” (RPL). You will still need to complete all the assessments in the new qualification unless you have an exact match for certain components. Our approved training providers have an RPL policy in place. Contact us if you would like contact details for our training providers.

You can find the entry requirements and guidance in the ‘qualification specification’ of each qualification on our website.

After you have finished your course and completed all assessments, your training provider will complete their quality checks and request your certificate from us. Once we have issued it to them, they should send it to you within 30 days.

If you have misplaced your original certificate, contact the training provider that you completed the qualification with and ask them for another copy. If this is not possible, you can request a replacement certificate by emailing ao@futurequals.com.

Yes, you may be able to get extra support through a ‘reasonable adjustment’. To receive this you’ll need to provide evidence to back up your request. Your training provider will try their best to meet your needs so long as it’s practically possible and doesn’t disadvantage other learners. Please speak to your training provider in the first instance. Our Reasonable Adjustments and Special Considerations Policy has more details.

The NHS Health Careers website has information on all careers in pre-hospital care, including paramedics, ambulance drivers and technicians.

The NHS England website has a section on volunteering which includes details of how to become a Volunteer or Community First Responder.

To appeal you should first contact your training provider and follow their appeals process. If you remain unsatisfied with the outcome then visit our appeals policy.

If this relates to an assessment decision, please see our appeals process. If it is a general complaint our complaints policy will advise you what to do.

Some qualifications do not expire, but others do. For example, our ‘Level 3 First Aid at Work (RQF)’ is valid for three years from the last assessment date. Take a look at the ‘Requalification’ section within the qualification specification to find out how long the qualification is valid.


Apprenticeship Assessments by FutureQuals

Your Apprenticeship

An apprenticeship is a great way to launch your career. It allows you to gain workplace experience as you learn, and get paid as you achieve a nationally recognised qualification.

Apprenticeships offer the mix of experience and high-quality training that employers so often want. They can also offer an alternative route into a career for those who might not have thrived in a classroom setting.

Find an apprenticeship on the government’s website.

The Apprenticeship Assessment

The EPA is an essential part of an apprenticeship. It’s a time set aside for you to show what you’ve learnt and demonstrate you’re ready to be qualified.

FutureQuals specialise in End-Point Assessments in the pre-hospital care and aviation sectors, and have a team of experts who assess for us.

If you’re doing an apprenticeship in one of the following standards you may well be assessed by us (We also offer qualifications which support some of the standards):

  • Air Traffic Controller
  • Ambulance Support Worker
  • Associate Ambulance Practitioner
  • Aviation Flight Operations Coordinator
  • First Officer Pilot
  • Healthcare Assistant Practitioner

We work hard with employers and training providers to provide tailored resources, guidance, and support to help you thrive in your End-Point Assessment. With FutureQuals you’ll have all the tools you need to make sure your EPA journey is a smooth one. 

Watch our video to find out how Air Traffic Control apprentice Pena Mason found her End-Point Assessment.

Step-by-Step Journey

Your EPA Journey with FutureQuals:

Step 1: Meet Gateway Requirements
Ensure you have all the necessary qualifications, skills, and knowledge criteria to progress.

Step 2: Confirmed Readiness
Speak with your employer and training provider to confirm you're fully prepared for your EPA.

Step 3: Pass Through Gateway
Officially move through the gateway stage, showing that you're ready for assessment.

Step 4: Book Assessment
Work with your training provider to schedule your assessment day at a time that works for you.

Step 5: Attend Your EPA
Showcase your skills and knowledge during your assessment with confidence and professionalism.

Step 6: Resit or Retake
If necessary, you should have the opportunity to resit or retake your assessment.

Step 7: Get Certified!
Celebrate your accomplishment as you're officially recognised as a qualified apprentice!

Approved by the ESFA

FutureQuals is a government-approved End-Point Assessment Organisation (EPAO) and committed to act in accordance with the conditions laid down by the Education & Skills Funding Agency.

Find out which EPAOs are approved to deliver the Apprenticeship Assessment Plan you are interested in.

Part of the Trailblazer Process

The Institute for Apprenticeships (IfATE) are responsible for ensuring the high quality of apprenticeships in England, advising on setting funding caps, approving apprenticeship standards and assessment plans.

Apprenticeship standards are developed by employer groups, known as trailblazers, which are convened by IfATE. FutureQuals are proud to play a role in the trailblazing process for the standards we assess. You can keep up to date on new standards here.

Frequently Asked Questions

Assessment grades are typically released within ten working days of the assessment day, via epaPro. Your assessor will not be able to give you your result on the day.

No, you will not be able to resit any part of the end-point assessment that you have passed to increase your overall grade.

If you do not pass any part of your end-point assessment (EPA), FutureQuals will notify your employer/training provider and the decision will be made whether you can resit or retake your end-point assessment. FutureQuals and your employer/training provider will agree arrangements for any retraining or revision you need to do, after which your end-point assessment will be rebooked.

A resit is an opportunity to do the assessment again without any further learning from your training provider. A retake would mean you spend a short period of time learning, and revisiting the areas you need to improve, prior to retaking the assessment.

WIf you need to resit your EPA you will be capped at a pass, even if your overall grade meets the Merit or Distinction criteria. This is to maintain fairness among all apprentices.

Your assessor will be allocated from our team of associates at FutureQuals. You will be introduced to them on the day of your EPA.

Your EPA will take place at a place organised by your employer/training provider, and will be confirmed by them once they have booked your EPA date with FutureQuals.

Yes, it is important to articulate your thought processes, explaining what you are doing and why. This will help the assessor to provide constructive feedback and make notes that will support an accurate assessment of your performance.

If you are unable to attend your EPA due to sickness or any other reason you must inform your training provider and FutureQuals as soon as possible.

Don’t worry - we’re here to help! Once you complete your End-Point Assessment we submit your record to the ESFA. They process your completion and send your certificate directly to your workplace. If it’s been more than two months since your assessment and your certificate hasn’t arrived, please reach out to us.

Yes, you may be able to get extra support through a ‘reasonable adjustment’. To receive this you’ll need to provide evidence to back up your request. Your training provider will try their best to meet your needs so long as it’s practically possible and doesn’t give you an advantage over other learners. Please speak to your training provider in the first instance. Our Reasonable Adjustments and Special Considerations Policy has more details.

We do have an appeals process in place should you not be happy with the result you have received from us. Please do read our Appeals Policy on epaPro Support Materials ahead of submitting an appeal.

If this relates to an assessment decision, please see our appeals process. If it is a general complaint, our Complaints Policy will advise you what to do.

Contact Us

We'd love to hear from you! Whether you have questions, feedback, or need support, our team is here to help. Simply fill out the form below, and we aim to respond to all inquiries within 24 hours. Thank you for getting in touch!

Submit a contact form

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Contact us directly

Prefer to speak with someone? Use the contact details below to get in touch with our team directly.

  ao@futurequals.com

   01530 836 662

  EMP House, Telford Way, Coalville, Leicestershire, LE67 3HE, United Kingdom.

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