Resources for Approved Training Providers (Centres)
Please find below the documentation and forms needed to help support your Centre, many of which can also be found on our QMIS platform. Access other resources via our Policies and Procedures and Become a FutureQuals Centre pages.
Qualification registration and other fees
Registering learners and claiming certificates
- Learner Registration File and Instructions
- Learner Transfer and Withdrawal Form
- QMIS Events Function Guide
- QMIS Terms and Conditions
- QMIS User Guide
- Certificate Claim Details Form
- Replacement Certificate Form
- XAMS Centre User Guide
- XAMS Terms and Conditions
Transferring or withdrawing Learners?
If you need to transfer or withdraw a learner from a qualification please complete the Learner Transfer and Withdrawal Form and refer to the administration fees section of the Fees and Pricing List.
Requesting a replacement certificate?
To request a replacement certificate, please complete the Replacement Certificate Form and refer to the administration fees section of the Fees and Pricing List. All replacement certificates are issued to the registered centre address.
Supporting learners with additional needs
Reasonable Adjustments
If you would you like to apply for a Reasonable Adjustment for a learner, please complete the Reasonable Adjustments Application Form and provide the appropriate supporting evidence, as early as possible so it can be reviewed before the learner takes part in any assessments. Please refer to the Reasonable Adjustment and Special Considerations policy for supporting evidence required.
Exams and invigilation
- Approved Centre Remote Invigilation Request
- Attendance Register
- Emergency Evacuation Procedure
- Examination in Progress Poster
- Exams in Progress – Warning to Learners
- Instructions for Conducting Controlled Assessments/Remote Invigilation Policy
- No Mobile Phones Poster
Making changes to your centre approval
- Qualifications Application
- Workforce Application
- Change of Centre Details Form
- Conflict of Interest Form
- System user access application form – XAMS, QMIS and SharePoint
Conflict of Interest?
Any person acting on behalf of FutureQuals’ (this includes all centre staff and delivery workforce) must declare any conflicts of interest that could influence their judgement, objectivity or have the potential to lead them to act contrary to FutureQuals’ or their centre’s interests in the development, delivery and award of qualifications. Please use the Conflict of Interest Form to report a potential or actual conflict of interest. You can also use this form to ask us to assess whether a scenario is a conflict of interest or request guidance.
Changing Centre Details?
FutureQuals must be informed of any changes to the information we hold in our systems, including any changes to the details on an initial centre approval application form. This can be done by completing the Change of Centre Details Form.
Approved Centre guide
The FutureQuals Approved Centre Guide is a key reference tool for approved Centres and contains all the essential information you need to work with us. It also provides an insight into how we work with prospective and new Centres.
The guide refers to our Centre Contract which is at the heart of our relationship with our Centres and outlines how we work together and what is expected of both FutureQuals and our customers. It is important that Centres and prospective Centres understand this contract because once approved, Centres are required to comply with it.
Existing Centres can access the Approved Centre Guide via QMIS and their Centre SharePoint site and prospective Centres can request copies by contacting ao@futurequals.com.