To become a FutureQuals Centre, you will need to complete an Expression of Interest Form to let us know some information about your Centre and the qualifications you are interested in offering. This can be found in the ‘Centre Approval’ section on the FutureQuals website.

FutureQuals will make some initial checks and then invite you to discuss your application further. The Fees & Pricing Policy and the Qualification List may also support becoming a Centre with us. These documents can also be found in the ‘Centre Approval’ section on the FutureQuals website.

Qualification delivery requirements are detailed in the specification for each qualification. The Assessment Principles also detail Tutor, Lead Tutor, Assessor, Invigilator, Mentor, Internal Quality Assurer (IQA) and External Quality Assurer (EQA) requirements, for example, occupational competency requirements. Please be advised that these will need to be approved before they are deployed.

For Centre approval, you must submit policies, procedures and documents for review and approval prior to gaining full Centre approval. Some examples of these are health, safety and welfare policy and procedures, staff and Learner induction, safeguarding policy, conflict of interest policy and process, and Learner appeals procedure. This list is not exhaustive. Once the full application has been submitted, you will be provided with a document checklist which details all documents required.

Centre Assessment Standards Scrutiny. This strategy is used by FutureQuals to scrutinise the assessment and internal quality assurance decisions made by approved Centres to ensure safe certification of FutureQuals qualifications. The requirement of a CASS strategy forms part of Ofqual’s overall strategy to improve the controls awarding organisations have in place where an assessment is marked by a Centre. This monitoring process means direct claims status is no longer applicable for any approved Centres that are offering qualifications that require assessments to be marked internally.

A purchase order (PO) is required for any processes involving monetary transactions, such as Learner registrations and resits of assessments. Your Centre will have its own financial agreement in place.

This can be requested using the System User Access Application Form, which requires Head of Centre authorisation.

You can use the ‘Learner Certificate Validator’ found on the FutureQuals website. You will need the Learner’s first name, last name, date of birth, certificate number and certificate date to validate a certificate.

If your Centre is not currently approved to deliver a specific qualification, you can apply for it using the Additional Qualification Application Form.

Details required for this request are:

• The qualification you are applying to deliver
• Expected Learner numbers for the next 12 months
• Scheme of Work/Delivery Plan (not required for all qualifications)
• Qualification workforce details and role (Assessor, Tutor, IQA, Lead IQA, Lead Tutor, Invigilator)

You can request approval by using the Additional Workforce Application Form.

Details required for this request are:

• Individual’s name and contact details
• Qualifications this member of the workforce is applying for
• Employment status
• Role of the individual (Assessor, Tutor, IQA, Lead IQA, Lead Tutor, Invigilator)

You can use the Change of Centre Details Form to notify us of any changes, such as a change of name and/or business ownership, an additional site, a change of Head of Centre, owner or quality lead, and additional Centre staff.

The Events function is an exciting new function that will enable each approved Centre to register an Event on QMIS, assign Learners and allocate Assessors and IQAs to that event. It can be used to track the process and completion of your Learners, knowing that there’s one place to look. We believe this will combine multiple processes into one streamlined process. The QMIS Events Function Guide provides a step-by-step illustration of how to complete this process. The guide can be found in the ‘Existing Centres’ section on the FutureQuals website.

Any person acting on behalf of FutureQuals (this includes Centre staff, delivery workforce and FutureQuals staff and associates) must declare any conflicts of interest that could influence their judgement, objectivity, or have the potential to lead them to act contrary to FutureQuals’, or their Centre’s, interests in the development, delivery and award of qualifications. This could include business relationships between Centres, relationships between staff within a Centre, or across different Centres, and/or between delivery staff, Learners or Apprentices and associates.

FutureQuals can be notified of any conflicts of interest by using the Conflict of Interest Form.

Some reasonable adjustments can be agreed upon by the Centre and FutureQuals notified; others will need agreement from FutureQuals. Evidence of need is required for all reasonable adjustments. A table of possible reasonable adjustments and the responsibility for agreeing to them is included in Appendix 1 in the Reasonable Adjustments and Special Considerations Policy, which can be found in the ‘Policies and Procedures’ section on the FutureQuals website.

FutureQuals will notify Centres if an external quality assurance sample is required. This may be upon submission of certificate claims or formatively, during a Learner’s journey. The Head of Centre and other significant staff will be notified via email, detailing the qualification, Assessors, IQAs and Learners that have been selected for sampling. The components and outstanding Centre actions will also be detailed, if relevant. The allocated EQA will then advise on availability for sampling and a feedback meeting arranged where appropriate. Certificates are released upon recommendation by the EQA following report moderation by FutureQuals.

Please contact ao@futurequals.com and specify which qualification you would like to be updated on.

You can request a Learner name change by emailing ao@futurequals.com. There may be a charge incurred, depending on the change, and further evidence may be requested, for example, Learner identification. For further information, please refer to the Replacement Certificate Form in the ‘Existing Centres’ section of the website.

Financial due diligence is required prior to approval. For further guidance and support with this, contact finance@futurequals.com.

If a registration upload file has been returned, there will be details in the ‘notes’ box as to why. Reasons include no purchase order received for the cost of the requested registration, an invoice not paid, or Event number not detailed. This list is not exhaustive.

You will find entry requirements and guidance in the relevant overview qualification specification on the FutureQuals website or in the full specification which can be found in SharePoint Learner Results & Resources.

The Exam and Assessment System (XAMS) is the system where all online FutureQuals assessments are scheduled by Centres and completed by Learners. Access is only granted to Centre staff where XAMS is used to support a qualification(s) for which the Centre is approved. If you require access, please complete the System User Access Application Form.

Future (Awards and Qualifications) Ltd works in collaboration with industries, governments and professional bodies to ensure its qualifications and assessments are regulated, recognised and fit for purpose. The government regulators for England (Ofqual), Wales (Qualifications in Wales), Northern Ireland (CCEA Regulation) and Scotland (Scottish Qualifications Authority Accreditation) recognise FutureQuals as an awarding organisation and regulate our qualifications.

The full specification can be found in the relevant SharePoint ‘Learner Results & Resources’ folder. If you require access, please complete the System User Access Application Form.

TQT determines the overall size of a qualification. This indicates how long a ‘typical’ Learner might take to study for a qualification, this includes time spent on individual study and assessment. It includes Guided Learning Hours, which is the time spent being taught by an Assessor or under supervision. Learners study at different rates, so the TQT of the qualification is a guide.

At least 72 hours prior to the assessment. This allows Parnassus/QMIS to synchronise all Learner details once the registration has been processed.

You can request an extension of a Learner’s qualification registration by emailing ao@futurequals.com.

The Learner Transfer and Withdrawal Form can be used to notify us that a Learner needs to be withdrawn from their qualification.

The Learner Transfer Form can be used to request a transfer between qualifications. A cost may be incurred if the registration for the qualification to be transferred to is more than that of the existing registration.

Results for MCQ assessments will be marked and available instantly on XAMS. Functional Skills assessments will be marked by our marker team and will be available to view once marked as complete.

SEB is a web browser environment for carrying out online assessments safely. It temporarily turns any device into a secure workstation and controls access to resources, such as other websites and applications. We recommend that the SEB is installed and used for all assessments, where possible.

You can only schedule assessments if you have access to XAMS from FutureQuals. If you have access and require guidance to schedule assessments, the XAMS Centre User Guide will support you with this. This can be found in the ‘Existing Centres’ section on the FutureQuals website.

Yes – this will detail the facilitators involved in the Learner’s journey, for example, the Assessor/s or IQA/s. The latest version of the form can be found in the ‘Existing Centres’ section on the FutureQuals website.