Level 3

Ambulance Support Worker – Emergency, Urgent and Non-Urgent

Reference Number: ST0627

Details of the apprenticeship standard and occupational profile:

Ambulance Support Workers respond to emergency (999), urgent and or/unscheduled care calls from the public and/or wider health and social care communities to provide care and clinical support to individuals of all ages within an agreed scope of practice and outside of a multi-disciplinary hospital team, or provide scheduled non-urgent transport for people with specific health needs. ASWs will transport them, as required, to (and from) specified treatment centres and other locations which may be very remote settings, driving safely and at progressively high speed as appropriate, and also have the responsibility of managing a vehicle.

ASWs will work as part of a double ambulance crew either alongside a more senior member of staff such as a Paramedic or Associate Ambulance Practitioner, or with another non-registered Ambulance Support Worker; for some non-urgent care you may work alone. ASWs are required to work in a wide range of settings and environments both inside and outside including, in some cases, uncontrollable environments assisting individuals at the scene. Clinical duties vary accordingly. Often ASWs will be supporting and assisting the senior clinician and in cases where patients deteriorate you will provide basic level of life saving techniques.


TypeEnd-point Assessment
Product CodeL3EPAASW
Duration of ApprenticeshipTypically 13 months (this does not include EPA)
EPA Components1. Simulated Observation (x2)
2. Professional Discussion

Before going forward for End-point Assessment, the apprentice must:

  • Achieve Level 2 English and Maths if not already held (or valid alternatives)
  • Meet the 15 standards of the Care Certificate
  • Achieve a Level 3 clinical qualification and a Level 3 ambulance driving qualification (as detailed in the assessment plan)

The EPA period should only start once the employer is satisfied that the apprentice is consistently working at or above the level set out in the occupational standard, that is to say they have achieved occupational competence. In making this decision, the employer may take advice from the apprentice’s training provider(s), but the decision must ultimately be made solely by the employer.

Apprentices must not be put forward for their End-point Assessment before they are ready.

Further information can be found at the Institute for Apprenticeships & Technical Education (IfATE) webpage –



Recruitment Pack

Due to ongoing growth, we are always looking to recruit Independent End Point Assessors, if you meet the requirements and are interested in becoming an Independent End Point Assessor for FutureQuals, please get in touch.

Please click here to view the full person and job specification

© 2024 FutureQuals. All Rights Reserved. Future (Awards And Qualifications) Limited, Company Number: 05327136, Registered Address: Emp House, Telford Way, Coalville, Leicestershire, LE67 3HE. FutureQuals owns various well-known brands including FROS, APSCAD, CERAD and DERADI.